Contact Us

If you have questions, feedback, or a feature request, we’d love to hear from you.

How to reach us

  • Chat: Use the chat widget on the site (bottom-right).
  • Email: [email protected] (update if your support email is different)

Feature requests

Tell us which tool you want next (for example: JSON to XML, JSON Schema validator, or JSONPath). Include a sample input/output if possible.

Bug reports

When reporting an issue, please include the tool URL, the browser you’re using, and a small sample that reproduces the problem (avoid sharing sensitive data).

What to include in your message

To help us respond quickly, include the exact tool page, the steps you took, and what result you expected. If you saw an error, copy the full message and mention your browser version. A small reproducible sample is usually enough for us to diagnose and fix issues faster than a long description.

  • Tool URL and feature name.
  • Your input sample and expected output format.
  • Browser and device details.
  • Any screenshot that shows the issue clearly.

Support scope

We can help with formatter issues, conversion behavior, validation errors, and UI problems across supported browsers. We also review feedback about missing tools and workflow gaps. If a request aligns with common developer needs, we prioritize it for future updates.

For enterprise or team use cases, share your workflow briefly. For example, mention whether you are processing API payloads, preparing CSV exports, validating schemas, or building ETL pipelines. This context helps us suggest the right tool or improvement.

Privacy reminder

Please do not send secrets, access tokens, customer records, or personal data in support messages. Use redacted samples whenever possible. Most tools run locally in the browser, so you can test with sanitized inputs while keeping sensitive values private.

Partnerships and collaboration

If you want to collaborate on educational content, developer resources, or tool integrations, contact us with your proposal. Include your timeline, expected outcomes, and the audience you want to serve.

We appreciate concise, actionable feedback. Clear reports and realistic requests help us keep JSONViewerTool reliable for the whole developer community.